Quit Smoking Stoke

FAQs

  • Who is eligible for this service?

    Anyone who is:

    • Aged 12 and over
    • Who are current smokers of a tobacco product (anyone who has smoked in the last 14 days)
    • Who want to stop smoking with support from the service
    • Who are not receiving a stop smoking service from another provider
    • Residing, working or registered with a GP within Stoke on Trent
  • What services are available if I don’t fit the eligibility criteria?

    Digital support will be provided using a range of technology such as social media, mobile Apps, chat and text as well as encouragement to purchase NRT or e-cigarettes. Signposting to other organisations and support is also available where appropriate.

  • I've been smoke free for more than 2 weeks, can I access the service?

    Unfortunately no, In order to access the service you must be a smoker (have smoked within the last 14 days). Please visit here for more information and support.

  • What is the duration of the programme?

    You will receive 12 weeks behavioural support

  • Can we access e-cigarettes via your service?

    Yes, you may get free access to e-cigarette starter packs and 8 weeks’ supply of e-liquid

  • Can we access stop smoking medications for free?

    Yes

  • I have a chronic long-term condition and take a lot of medication; Am I eligible to access the service?

    Our dedicated support team will discuss all options available

  • How often will you contact me and how/where?

    We call at regular intervals, usually weekly for the first 4 weeks and then fortnightly up to week 12 but this will be tailored to your needs

  • What’s going to happen when I run out of medication?

    We will discuss a tailored made plan to meet your needs and will ensure you have enough medication in the first instance. If necessary, we will discuss details of where you can buy additional medication should you need it.

  • Can a member of my household or family access the service?

    Anyone can access service as long as they meet the service specific eligibility criteria

  • What will happen after I finish treatment/support?

    We will ensure you are comfortable to self-manage or offer extra support calls where necessary

  • How will I get the medication?

    Delivered to your home address via courier

  • Are we expected to ‘blow into that machine’?

    If you choose to access face to face one to one support with our coaches at certain locations in Stoke yes you will blow into the carbon monoxide monitor during your first appointment and then at subsequent visits so we can keep you on track to quit smoking.

  • Where can I access a stop smoking practitioner?

    Currently we offer remote appointments over the telephone. Face to face support is also available in certain locations across the city, please contact us for further details.